Why doesn’t Level Up have a front desk at each clinic?

Our call center acts as the centralized nervous system for all Level Up locations, modeled after the VA-CCN and Endeavors coordination systems. This reduces overhead, standardizes communication, and ensures patients at every site receive consistent, compassionate care.

Who answers when I call Level Up?

When you call 520-867-1660, you’ll likely speak with Brittany or Alicia — the dedicated coordinators behind our call center. They manage scheduling and intake for Veterans, CBP employees, and families served under VA and Community Care programs.

What are Level Up’s call center hours?

Phones are open Monday through Friday, 7:00 AM – 7:00 PM. Messages left after hours are returned promptly during the next shift.

Can I confirm or cancel by text?

Yes — replying to text or email reminders confirms your appointment. To cancel or reschedule, reply to the reminder or call during desk hours for direct support.

What should I do when I arrive for my appointment?

Please take a seat in the waiting area. Level Up clinics are intimate and community-based — your massage therapist will greet you directly when it’s time for your session.

Level Up | How to Make Appointments

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Level Up

Medical Massage

Southern Arizona Network

VA Community Care/Cash

Call 520-867-1660

for Appointments

Endeavors

Call 520-867-1660 for Appointments

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Who we are: Level Up , a small community business SERVING RURAL AND URBAN AREAS OF
PIMA COUNTY , az.

What we do:

We treat pain patterns using therapeutic and medical massage applications aimed to aid correction in the muscular tissues.

We support massage therapists to work as insurance-cash based therapists in the healthcare sector.

Who we are: Level Up , a small community business SERVING RURAL AND URBAN AREAS OF PIMA COUNTY , az.

What we do:

We treat pain patterns using therapeutic and medical massage applications aimed to aid correction in the muscular tissues.

We support massage therapists to work as insurance-cash based therapists in the healthcare sector.

Who we are: Level Up , a small community business SERVING RURAL AND URBAN AREAS OF
PIMA COUNTY , az.